Refund Policy

• It is compulsory to get in touch with Wing In Travel Advisory for all refunds, as the airline will not be able to refund customer tickets booked at travolook.in

• All cancellations made directly with the Airline need to impart the details to Wing In Travel by Email or Phone in order to initiate the refunds process.

• Processing time for cancellation and refund requests vary.

• Convenience fees paid at the time of booking is a non-refundable fee and same shall be applicable on all cancellations including any partial cancellation requests.

• The refund will be credited back to the same account from where the payment was made. For example, if the User used a credit card, Company will make an appropriate charge reversal. If the User used a debit card, Company will credit the money back to the debit card.

• In case, where the user has cancelled his/her booking directly with the airlines, he/she will need to inform Company with valid documentation to initiate the refund process. It is advisable to contact Company within 48 hours of the cancellation request.

• The meal amount is non-refundable. (Refundable only if the flight is cancelled by the airlines).

• Company will be able to initiate customer's refund only after receipt and/or confirmation of refund from the airline.